News & Resources

Welcome to the Sun Chief News & Resources hub.

Here you will find key operational contacts, company news, and other helpful resources.

This page also houses the latest and archived service updates related to Sun Chief Express, including service enhancements, customer advisories, BAF adjustments, and other important operational announcements.

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Helpful Contacts

Need assistance related to a service update, sailing schedule, or active booking? The contacts below are available to support your operational questions and assist with next steps.

Note: If you place bookings via our booking portal, WorldScope, please always send us reference numbers for easy checking.

EASTBOUND

For Eastbound Booking Requests and all the things related to booking issues, please contact:

Ho Chi Minh: booking.vietnam@shipUWL.com
Haiphong: booking.han@shipUWL.com
Shekou: booking.shenzhen@shipUWL.com
Cambodia: booking.cambodia@shipUWL.com
Indonesia: booking.jakarta@shipUWL.com
Thailand: blfs.thailand@benline.com

For SI / BL Amendment / Invoices and all the things related to documentation issues, please contact:

For POL Ho Chi Minh (VNSGN), Indonesia POLs, and Thailand POLs: docs.hcmc@shipUWL.com
For POL Haiphong (VNHPH), and Cambodia POLs: docs.han@shipUWL.com

WESTBOUND

For USA Booking Requests and all the things related to westbound booking issues, please contact: bookingsseattleexport@shipUWL.com

For USA SI / BL Amendment / Invoices and all the things related to documentation issues, please contact: bookingsseattleexport@shipUWL.com

For help with bookings or assistance outside of the USA, please contact our destination support teams:

Vietnam: import.hcm@shipUWL.com
Shekou: booking.shenzhen@shipUWL.com
Cambodia: booking.cambodia@shipUWL.com
Indonesia: IndonesiaImport@shipUWL.com
Thailand: blfs.thailand@benline.com

Service Updates

We regularly share updates to ensure transparency, reduce uncertainty, and support better planning across your supply chain. Our goal is to communicate early, clearly, and proactively—so you can make confident supply chain decisions.

Check back often for the latest information or browse past advisories for reference.

Past Sun Chief Updates

Your Transpacific Express Lane

Why Sun Chief Express?

Developed as a direct, express ocean service from China and Vietnam to Seattle, Sun Chief bridges the critical gap between slow, unpredictable ocean freight and margin-crushing air freight.

Learn more